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What You Agree To When You Use u7u7

These terms set out the rules for using u7u7 — your account, your transactions through bKash, Nagad, or Rocket, and your access to the lobby.

Account EligibilityJurisdiction RulesPayment TermsAccount SecurityContact Rights
u7u7 What You Agree To When You Use u7u7
ACCOUNT PROTECTION

How We Handle Your Data and Account Security

Your account data, payment records, and session activity are held in line with our privacy policy. We collect only what is needed to operate your account and process payments through bKash, Nagad, and Rocket. You can request a copy of your data or ask us to close your account at any time by contacting support.

Data Retention

We keep account and transaction records for as long as required by our operating licence and applicable law. Payment records tied to bKash, Nagad, or Rocket transactions are retained for audit and dispute purposes.

Cookie Use

We use cookies to keep your session active, remember your lobby preferences, and measure how pages perform. You can manage cookie settings from your browser; blocking essential cookies may affect account login and payment flows.

Account Security

Your account is protected by password and OTP verification on login. Never share your PIN or OTP with anyone. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a data request through our support email with your account details and we will respond within the timeframe required by applicable law.

LEGAL CONTACT

Reach Us About a Legal or Account Matter

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles legal and account queries directly. Raise your concern through the channel that suits you — we respond in the order queries arrive.

Team online

Live Chat

Open the chat window from any page in the lobby. For account or legal queries, select the account support option and describe your issue clearly so we can route it correctly.

Email Support

Send your legal or account query to our support address. Include your registered account details and the nature of your concern so we can respond without needing to ask follow-up questions.

Help Centre

Our help centre covers common legal questions — account eligibility, payment disputes, and how to request account changes. Check there first; if your answer is not there, escalate to live chat.

Common Questions About These Terms

These are the questions we hear most often about account eligibility, data rights, and how our legal terms work in practice for Bangladesh.

Access depends on your local law and the region you are in. It is your responsibility to confirm that using an online gaming platform is permitted where you are before opening an account.

If access becomes restricted in your region, we will notify you and give you a reasonable window to withdraw any balance to your bKash, Nagad, or Rocket wallet before the account is closed.

Send a data access request to our support email with your registered account details. We will compile your account and transaction records and respond within the timeframe required by applicable law.

Yes. Raise the dispute through our support channel first, providing the transaction reference and the wallet number used. We review payment records before escalating to the payment provider if needed.

Contact support via live chat or email and request account closure. Any remaining balance must be withdrawn first. We retain transaction records as required by law but remove marketing data on request.

We update these terms when our operating conditions change. We will notify you by email or an in-account message before changes take effect. Continued use of your account after that date means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.