Reference

How u7u7 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make deposits via bKash, Nagad, or Rocket, and use our platform. Access and eligibility depend on your local law and eligible regions — read this before you proceed.

Account DataPayment PrivacyYour Access RightsCookie ControlsContact Us Directly
u7u7 How u7u7 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Have a question about what data we hold, or want to request a correction or deletion? Our support team handles privacy requests directly. Reach out through any of the channels below and we'll respond to data-related queries as a priority.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a privacy request with our support team directly.

Email Support

Send your data access or deletion request to our support email address listed in your account settings.

Account Settings

Some data preferences — including marketing contact opt-outs — can be managed directly inside your account profile.

DATA HANDLING DETAIL

Security, Cookies, Retention and Your Rights

We apply SSL encryption to every account session and payment flow. Cookie settings are yours to control — session cookies keep you logged in, while analytics cookies help us understand how the platform is used. You can disable non-essential cookies through your browser without losing account access.

Account Security

Passwords are hashed and never stored in plain text. We use OTP verification on login and on withdrawal requests to confirm it is you.

Data Retention

Active account data is held while your account is open. After closure, we retain records only for the period required under applicable law.

Cookie Controls

Essential cookies run the session. Analytics cookies are optional — turn them off in your browser settings and your account continues to work normally.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion. Submit the request via live chat or the support email in your account.

Common Questions About Your Privacy

Below are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, contact support directly from your account.

We collect your name, contact details, and login credentials at registration. Payment activity via bKash, Nagad, or Rocket is recorded as transaction references for verification purposes.

No. We never store your wallet PIN or password. Payment processors handle authentication on their own systems. We only receive a transaction reference to confirm a deposit or withdrawal.

Yes. Submit a data access request through live chat or the support email shown in your account settings. We will respond with the information we hold on your account.

We retain records for the period required under applicable law after account closure. Once that period passes, personal data is deleted or anonymised from our systems.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and with any authority where local law requires it.

Non-essential cookies can be disabled through your browser settings at any time. Essential session cookies are required for your account to function and cannot be switched off independently.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.